RETURNS AND EXCHANGES
1. Returns and Exchanges
Due to health and safety regulations, we cannot accept returns or exchanges on cooked food items once they have left our premises. However, if you have any concerns or are not satisfied with your purchase, kindly inform us immediately. We will do our best to address your concerns and make it right."
2. Damaged or Defective Items
If you receive a cooked food item that is damaged or defective, please contact us immediately at Crema Gourmet Espresso Bar, and we will work with you to promptly replace the item or issue a refund.
3. Refunds
Refunds for cooked food items will be issued as a store credit or a replacement item of equal value.
4. How to Initiate a Return
If you believe you have received a damaged or defective cooked food item, please get in touch with us at Info@CremaGourmet.com as soon as possible. We may request that you provide photographic evidence of the issue to assist us in addressing the problem.
5. Additional Information
• Returns and exchanges of cooked food items are subject to manager approval.
• Crema Gourmet Espresso Bar, reserves the right to modify this return policy without prior notice.
If you have any questions or concerns regarding our return policy for cooked food items, please don't hesitate to contact us.
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